Mitie Group’s Care and Custody Health business division has been awarded a new £2.4 million contract with Leicestershire Police. The two-year partnership, with an optional two-year extension, will see Mitie deliver a forensic medical service including the screening, assessment and treatment of individuals who are in police custody within a safe and clinical environment.
This includes the delivery of healthcare and forensic medical examination services for victims attending the Sexual Assault Referral Centre (SARC). The SARC is a special facility where any victim of rape or serious assault can receive immediate medical care, police intervention (if the service user chooses to report the crime) and other support services. It’s an independent service that’s available on a 24/7, 365 days per year basis.
Mitie was awarded the contract based on its experience of delivering an innovative and effective nurse-led delivery model which supports more timely and consistent forensic medical and sexual assault examinations. Its nurse-led approach also provides tailored support and better health outcomes for those in police custody with varying vulnerabilities, including mental health issues, learning disabilities and substance misuse.
Seb Stewart, managing director at Mitie, commented: “We’re delighted to be working with Leicestershire Police to deliver effective healthcare and forensic medical examination services which will support better outcomes for both the police and service users. Our team of dedicated, specialist staff members will deliver a professional and sensitive service in a safe clinical environment, ensuring that each and every referral receives a timely response and the most appropriate professional care to meet the assessed need.”
Millie Gant, the SARC’s manager, commented: “We’re looking forward to working with Mitie from 1 April. The nurse-led delivery model and the provision of dedicated contract and clinical management, together with a separate sexual offence rota to custody, should ensure that detainees and the victims of crime receive a service that’s timely and more suited to their individual needs.”
Lord Willy Bach, Police and Crime Commissioner for Leicestershire, added: “It’s absolutely imperative that the victims of crime, and particularly those who have suffered from serious violence and sexual assaults, are granted access to a sensitive, highly professional and swift service. I’ve made it absolutely clear that I expect all victims of crime to receive a first class support service in whatever form that takes. I hope that, as part of my ongoing scrutiny of victims’ services, I’ll be able to gain feedback from those who have received medical support such that we can continue to learn and deliver Best Practice.”
In conclusion, Bach said: “Of course, it’s also important that such services deliver value for money, and to that end we’ll be monitoring the delivery of these services very closely.”