The first-ever UK Outstanding Security Performance Awards (OSPAs) event took place at the London Marriott Hotel in Grosvenor Square, London on the evening of Thursday 2 March. Over 330 security professionals gathered to celebrate the ‘Best of the Best’ from across the sector with dinner and a presentation event hosted by broadcaster and crime prevention campaigner Nick Ross.
OSPAs founder Professor Martin Gill CSyP, director of Perpetuity Research and Consultancy International, said: “The judging criteria for these awards are based on extensive research that identifies the prime factors contributing to outstanding performance. The key is to ensure that these awards are firmly based on the skills, behaviours and performance that lead to true and sustainable success. As such, the stories of our winners’ achievements provide a valuable benchmark for those working in the sector.”
The OSPAs are being set up in collaboration with security associations and groups from across the globe, with programmes already established in Australia, the US, Germany, Norway and Romania. At the London event, Professor Gill announced that the OSPAs are to be introduced to Ghana in 2018 as well as Nigeria.
Lifetime Achievement Award
One of the highlights of the evening was the presentation of the Lifetime Achievement Award to Martin Smith MBE. Smith was recognised for his pioneering work in information security, including instigating the development of BS 7799 Best Practices for Information Security Management.
The Judges also recognised Smith’s work on championing understanding of the human factors in security breaches and raising employee awareness of where the threats lie.
In 1997, Smith founded The Security Company (International), a consultancy specialising in employee security awareness. Over the years, the business has worked with a stellar cast of forward-thinking blue chip clients including Unilever, Barclays, Tesco, Waitrose, HMRC, Network Rail and London 2012.
In 2004, Smith founded the Security Awareness Special Interest Group (SASIG), a networking forum that aims to advance understanding of the human factors behind most security breaches. Today, SASIG boasts some 3,000 members representing 1,000 organisations from around the world.
UK OSPAs Award Winners 2017
The complete list of winners for the 2017 UK OSPAs is as follows:
Outstanding In-House Security Manager/Director: John Reading (Director for Corporate Security and Business Protection, Jaguar Land Rover)
Outstanding In-House Security Team: William Hill Retail Security Team
Outstanding Contract Security Company: Ultimate Security Services
Outstanding Security Consultant: Praemunitus Ltd (Police Capacity Building Team, Somaliland)
Outstanding Customer Service Initiative: CIS Security Customer Experience Programme
Outstanding Security Training Initiative: Her Majesty’s Revenue and Customs (‘Think Before You Click’ Educational Programme for Staff)
Outstanding Security Installer: 2020 Vision Systems
Outstanding Security Partnership: SmartWater and the Metropolitan Police Service Mettrace Team Partnership
Outstanding Investigator: Praemunitus Ltd (Police Capacity Building Team, Somaliland)
Outstanding Cyber Security Initiative: Cambridge2Cambridge Cyber Security Challenge, University of Cambridge
Outstanding Information Security Company: Darktrace
Outstanding Security Equipment Manufacturer: Bradbury Group
Outstanding Security Officer: Michael Foster (CIS Security)
Lifetime Achievement Award: Martin Smith MBE
As stated, Ultimate Security Services has been named as the Outstanding Contract Security Company for 2017. The business, which beat eight other companies (among them Axis Security, CIS Security and Mitie TSM) to win this accolade, was also a finalist in the Outstanding Security Partnership category with London’s Chiswick Park. Along with the winners of the other categories, Ultimate will now go forward to the OSPAs Global Awards.
Paul Harvey, Board director at Ultimate Security Services, said: “This is the first year the OSPAs have been held in the UK, and to win one award and be a finalist in another category is a fantastic achievement. The OSPAs reflect the performance of our team and the work conducted every day to deliver the highest levels of service for our clients.”
Steve Hall, CEO at Ultimate Security Services, added: “Adding value for our clients has always been at the forefront of what we do. We never take it for granted that we operate in a very competitive sector and we’re fully aware of the fact that our clients have a choice. These awards demonstrate that we’re doing something right. We very much look forward to many successful years ahead.”
Founded in 1999, Ultimate Security Services provides a range of integrated security solutions for high-end London clients. The business boasts a turnover of £71 million and employs 2,100 members of staff.
Clients include Land Securities, CBRE, the Shard, Broadgate Estates, Savills and BNP Paribas.
Double win for CIS Security at inaugural UK OSPAs
Michael Foster of CIS Security – who won the Outstanding Security Officer category – is based at University Hospital in Lewisham, and was praised by a hospital visitor in the Metro newspaper’s ‘Good Deed Feed’. Foster recognised the value of a story in this section providing a positive example for all, and also in terms of helping to promote the broader security industry communication objective of evidencing security professionals as a ‘force for good’.
Foster’s willingness to be involved in ameliorating a number of serious incidents at the hospital by applying his knowledge, skills and empathy has had potentially life-changing outcomes for patients and their loved ones. His sensitivity and kindness towards patients who are very often confused or vulnerable is a superb example of the specialist approach a security professional should take when working in a public healthcare environment.
As a business, CIS Security is delighted that Foster has been duly recognised as a positive role model in the industry. He has been hailed as an enabler when it comes to the elevation of the security guarding profession in the eyes of customers and, indeed, the general public.
CIS Security also took home the award for Outstanding Customer Service Initiative for its Customer Experience Programme which runs under the banner ‘Safe, Happy, Informed and Listened To’, a runner-up in one of the categories at the 2016 British Institute of Facilities Management (BIFM) Awards . Indeed, CIS Security was the only security specialist to feature at the BIFM Awards.
Neill Catton, managing director at CIS Security, informed Risk UK: “We’re so proud to have made such an impact at the inaugural OSPAs, and particularly proud of security officer Michael Foster. Michael is a great example of a security professional who’s the glue in the partnership between security provider and valued client. We’re doubly delighted to receive the Outstanding Customer Service Initiative Award. Customer service is a huge focus for our company and continues to deliver results on many levels, not least in terms of overall customer satisfaction.”
Donations for nominated charity
The OSPAs’ supported charity is Care International, with guests at the London event making donations to help fund the design and construction of water facilities for a school in Africa.
The event organisers would like to thank all those who have helped to make the first UK OSPAs such a success, including supporters, sponsors and media partners:
*Supporters: The Security Commonwealth, SASIG and ASIS International’s UK Chapter
*Sponsors: Babcock MSS (headline sponsor), Procius, The Security Company (International), The Security Institute and Wilson James (award category sponsors), Edith Cowan University (trophies and certificates), Palgrave Macmillan (place cards)
*Risk UK is an Official Media Partner of the UK OSPAs