Axis Security has just won a further contract with Broadgate Estates to provide security services for a ‘trophy building’ – namely Ropemaker Place – that’s resident within the latter’s portfolio in the City of London. The security solutions provider has worked with Broadgate Estates for a number of years now, providing security services to Paternoster Square, the Corn Exchange and 30 North Colonnade.
For its part, Ropemaker Place is a commercial, 20-storey building with two trading floors at the lower level. It’s occupied by a variety of international finance and investment companies.
Included in the scope of this new contract are security guarding services, as well as management of the Post Room, the Control Room and loading bay services. Services are delivered by 30 personnel across 1,310 hours per week, with a tenant contract also located at Ropemaker Place and managed by Broadgate Estates.
The 26 existing employees were transferred to Axis Security employment via TUPE, while a further four support personnel have been recruited to ensure seamless delivery of the large-scale security operation.
The employee benefits package provided by Axis Security, as well as its learning and development strategy, were fundamental to the business winning the contract. The latter strategy includes World Host Training (ensuring the highest levels of customer service at all times), instruction in First Aid, ‘banksman’ training for the traffic marshal, Project Argus and Project Griffin counter-terrorism training and IOSH Health and Safety training.
Axis Security is also implementing a one-day, classroom-based training programme aimed at targeting additional opportunities for Best in Class service.
David Mundell, managing director of Axis Security, informed Risk UK that the new contract was won through the company’s ability to add tangible value. “As well as our highly-regarded employee benefits package, we were able to impress with the numerous technology-based solutions we proposed,” said Mundell. “These include a security officer patrol management system, an online daily occurrence book, online training and fast-field forms. These technologies are designed to further streamline the security operation, providing benefits to the security officers and client alike.”