The Axis Group of companies has won a significant contract to provide the security service and a supporting receptionist role for the in-house Front of House team at the international City law firm Weil, Gotshal & Manges (London) LLP. The services will be delivered through two of the group’s key brands, namely Axis Security and Acuity.
In tendering for a new security contract, Weil, Gotshal & Manges (London) LLP was seeking a modern security company with a more personal service. Margaret Lloyd, head of facilities and Front of House for the law firm, explained to Risk UK the importance of the security team being properly managed and supported.
“We do all that we can to make sure they feel part of Weil, but we wanted the right training to be in place as well as good management support from their employer,” stated Lloyd.
Lloyd went on to mention that, throughout the tender process, Axis Group showed that it puts its employees first.
“We knew that they already provided security services to other law firms,” outlined Lloyd, “so they understood the working culture of a law firm where the day never really ends. They also presented a fantastic training schedule for the officers to make sure they have the appropriate industry skills alongside other training to really help with their personal development and career progression. It was very well thought out and a key reason for their selection.”
The benefits provided to Axis Group employees are well above the norm. “They include private health care,” continued Lloyd, “as well as a company awards programme designed to recognise achievements and commitment and also access to financial support. Our security officers were aware of Axis Security’s reputation and were very pleased with Axis’ selection.”
Mobilisation was a key part of the challenge, but Lloyd outlined that the whole process proceeded very smoothly. “Nothing slipped through the net. We had access to everyone that we needed so we all felt very confident that everything was in place right from Day One. Since appointing Axis Security, morale among the team members has soared.”
The law firm has seen other benefits, too, including the introduction of technical solutions to support the team in carrying out their duties, such as the TrackTik patrol system and Timegate to give the security manager on site better visibility and control over shifts and team management. Fastfield forms will also be introduced very shortly.
Axis Security has been able to open doors for Weil to meet with other businesses in the area who share similar security concerns thanks to the Paternoster Business Forum.
Axis Security’s managing director David Mundell is pleased that the company is able to provide a total service. “We’re also delighted to have found a partner in Weil that’s equally as eager to support the security officers and receptionist on site to reach their full potential.”